Introducing programme management techniques to control a business transformation agenda
Description of Project
Our client organisation, an international food manufacturer, had outlined a national programme of activity to secure its continued competitive position and its managing director sought a high degree of assurance that these critical projects would be delivered successfully.
Chaucer first conducted a rapid assessment of current organisational capability for the board which lead to specific, focused recommendations regarding remedial management of activity already underway, control over further projects initiation and execution and, finally, development of an appropriate sustainable skill set across the organisation. Pragmatic solutions were specified which provided clear links to tangible benefit and minimised administrative overhead.
Chaucer consultants were appointed to run several of these programmes and projects on a hands-on basis alongside client personnel. This provided immediate control and performance reporting. Additionally, it introduced and coached-in the core principles of project management which would be rolled out into the rest of the company. The consistent approach adopted permitted transparent management of progress at a detailed level while allowing easy roll-up of performance reporting for board audiences.
Addressing the need for sustainable capability, a bespoke project management training course aligned to existing company standards and the Chaucer Way™ was also produced and delivered to a large number of staff members company-wide. This was supplemented by informal training and creation of a project management centre of excellence. Chaucer retained a long term coaching role to ensure that required behaviour change took root.
Chaucer’s Scope
- Programme and project management
- Investigation, analysis and consultancy
- Implementation of project management systems – especially controlled project initiation, planning, risk management and progress reporting
- Training course creation and delivery
- Coaching
Benefits
- Systematic control and impartial performance management of company-wide activity at both a detailed and executive level leading to timely, informed management interventions where required
- Training weighted towards specific capability weak spots
- PM soft skills transfer to key staff
- PM hard skills transfer to 30+ staff across all disciplines
- Broad awareness across the organisation about the benefits and basic principles of project management leading to a common language of control
- Considered project initiation
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