Knowledge and Records Management
Knowledge is one of your organisations most valuable assets.
Without it, you wouldn’t be able to use your ‘know-how’ to access new markets, implement new technology or tackle complex problems – seriously limiting your ability to advance your business.
Knowledge Management then, is fundamental, even if you’re not one of the many highly-regulated organisations obliged to adopt rigorous Knowledge Management practices.
Knowledge Management consultants
Chaucer’s Knowledge Management consultants provide guidance and advice that enables your organisation to sustain ongoing and successful Knowledge Management.
We can help in the following ways:
- Supporting the introduction or development of Knowledge Management
- Undertaking reviews of current activity including gap analysis
- Introducing project management methodology into non project areas to enable good knowledge transfer
- Facilitating Knowledge Management change programmes
- Project management support (including planning, tracking improvements)
- Training in use of Knowledge Management systems
- Experienced people with relevant expertise
- Knowledge Management benchmarking
Records Management
Chaucer also has a wealth of experience in Records Management – in particular in the Pharmaceutical industry.
We act as a strategic global partner to businesses, operating sensitively to deliver efficient handling of vital records in the following ways:
- Classifying records as active / inactive (or obsolete) on legal hold;
- Classifying records against the retention schedule;
- Indexing or destroying records;
- Scanning, boxing and arranging transfer to dedicated records service centres.
Our processes help ensure that you meet any legal requirements and maintain intellectual property assets.
We can also manage all third party relations (delivery, scanning etc) to help deliver a more streamlined approach to your record management.
Improvement of Operating Model
