Testimonials

The Project Manager from Chaucer was extremely efficient and methodical in establishing the management framework that we required ahead of putting in place the permanent team. 

The assignment continued beyond the initial setup to help with ongoing project and risk management as well as the design of a new knowledge management system. 

The Chaucer Project Manager was highly reliable and made a huge contribution to the start-up of a complex programme.  His understanding of our needs and easy integration of the extended Chaucer expertise was commendable and provided an excellent foundation for us to develop our long term programme plan.

Chaucer didn’t act as a consultancy so much as a partner, which is refreshing, and what I was looking for from this engagement.

Chaucer was very straightforward to deal with as a company.

We use Chaucer’s project planning processes for ‘Day 1’ planning and in the execution of synergy projects.

It provides the Programme Director with a set of tools by which he can control the project and make interventions if an area of the programme goes off track.

I believe that Chaucer provided exceptional value for money throughout our relationship and am happy to recommend them.

They sought to understand our unique business challenge. They pushed us to think. They pushed us beyond our comfort zone. They played an instrumental role in our evolution to becoming a truly effective leadership team.

Their adaptive project management processes and tools not only allowed us to achieve the results we had hoped for, but afforded us the ability to document our journey for those colleagues that will ultimately follow us in this business.

Our project is recognised as setting high standards for project management process, Chaucer have been instrumental in helping us achieve this by integrating extremely well within our multi-disciplinary team.

The structure that they brought to our project really helped the team to mobilise quickly around common objectives.

They were therefore an obvious choice to work with us on the integration of Fosroc into the JMH Group.

Chaucer again brought their skills & rigor to deliver a very successful integration within our targeted “first 100 days".

I could rely on him to only escalate those issues that really needed decisions from me, whilst he dealt with the day-to-day. Chaucer gave me time to focus my attention on the results arising from the challenge and the overall strategic direction of the programme.

In addition to helping to provide a “benchmark” evaluation of our existing operations, Chaucer also demonstrated a great deal of understanding of Russian business and structures, and a deep understanding of shared services best practice.

Chaucer helped us to map out areas for improvement and a good way forward that we are now implementing.

I have no hesitation in recommending the quality and value of Chaucer’s work.

They were instrumental in selecting the most suitable packages for our requirements, and then helped with the implementation throughout our development groups.

This resulted in greater transparency, which was the main objective of the project.

They were able to review our operation within the overall context of the business and identify opportunities.

Their recommendations targeted both key organisational issues and tactical business process improvements.

I liked their approach to implementation which fully appreciated and took into account the culture and expertise in-house whilst supplementing the gaps where required. We look forward to continuing to benefit from this partnership.

I was particularly impressed with the quality of their people, always professional with the ability to listen and understand key business issues - above all they are nice people to work with...

They quickly understand objectives and proposed effective solutions, communicated well at all times and can be trusted to make effective progress on tight timescales.

By ensuring the project was implemented prior to the World Cup, Chaucer helped William Hill substantially reduce the investment payback. 

By imposing strong project management control, the business was assured delivery of the project on time and could focus on leveraging the benefits the new site delivered.