Planned and rigorous

Communication is integral to human interaction and a key driver of productivity. So, it needs to be addressed with purpose across all business activity.

But when big changes are taking place, it is easy for organisations to slip into being reactive, simply responding to questions and issues, rather than directing the conversation and narrative.

Without a consistent drum beat of relevant information audiences disengage. Meanwhile leaders raise concerns that their messages are failing to cut through.

At Chaucer, we bring rigour to your communications, working with people at all levels to understand business ambitions and audience needs, and to determine communication strategy.

Messages need to be audience-centric and motivating, while delivering the detail to make sure people understand and believe what they are being told. We organise communications around what you need your audiences to think, feel and do.

Measurement of audience engagement is made easier by digital channels, but face-to-face dialogue is invaluable for establishing what is really resonating with people’s hearts and minds. Both forms of feedback should guide decision-making and help refine your communication journey.

Strategic Communications

We establish a communications ecosystem ensuring each message is audience centric, data driven, and achieves your objectives.

Crisis Communications

We evaluate your risks and turn them into opportunities with a steady measured response to unexpected changes and events.

Creative Communications

We develop a communications toolkit tailor-made in your organisation’s tone of voice with dynamic tactics and assets that grab attention, embed your messages, and persuade your audience.

Product Marketing

We ensure user adoption of new products through targeted, coordinated, and tactical engagement with your target audience

To discuss your organisation’s Agile delivery needs with one of our experts, please complete the form below to receive a free 30 min consultation.

Blog 18 Nov, 2020

People Development

The Perils Of Presenteeism

Dani Lindley

Management Consultant

“Powerful communications come from the heart of your values and reflect as well as foster your authentic company culture”

Dani takes pride in the difference she makes for her clients and within Chaucer by putting people at the heart of everything she does. She has over 10 years of experience across several industries throughout Europe which enables her to apply a refreshingly creative yet efficient approach to complex client challenges in particular around communications, engagement and people development.

Blog 11 Nov, 2020

Innovation, Life Sciences

Accelerating Innovation In Life Sciences

Tom Macfarlane

Management Consultant

Tom Macfarlane is a commercially-minded strategy/transformation professional and an Associate Partner at Chaucer Group. With a background in neuroscience and pharmaceuticals, he retains a specialist interest in the life sciences, but has served in leadership roles across industry verticals and in both the corporate and public sectors.

Blog 04 Nov, 2020

Company

Chaucer Welcomes Ian Miller, Head Of Public Sector

Chaucer

Experts in creating value from digital transformation and data to improve lives