Mindset more than process

Innovation does involve a process, but more emphatically it demands the right mindset – across your enterprise, leadership, as well as your product and service teams.

Only a belief in possibility, passion for making ideas happen, and a clear framework for deep exploration will generate a return on your investment.

Chaucer can accelerate rapid innovation by breaking down organisational siloes, establishing multidisciplinary teams, funnelling and testing ideas and enabling them to create market leading products based on deeper user, customer and employee perspectives.

Preparing for the possible means embracing the unknown and we give you the confidence to do it, by building a culture that connects your people, technological and business strengths.

You need to be prepared to work through the challenges and celebrate failure as much as success.

That is how you sustain your innovation culture, maximise the difference you make to customers, users, and the world, and strengthen your competitive advantage

Design

We drive design within global organisations and coach their workforce by enabling Design Thinking techniques. We develop user tailor-made interactive workshops that foster users’, employees’, and customers’ needs. We equip client teams with reusable skills and help their organisation become user centric and market agnostic.

Service & Product

Our experts train client teams to be self-sustaining in ideation and blueprinting products and services. We rapid-prototype, test ‘minimum viable products’ and scale solutions developed, integrating user feedback, helping client organisations develop full scale user centric products and services.

Innovation Strategy

- Our experts help define our client’s specific approach to innovation and support the transformation journey required to make innovation an integral part of your organisation’s culture.

Innovation Flow & Management

We help global organisation at every point along the innovation journey. We improve existing steps and ensure ideas are treated and validated fairly in an end-to-end approach. In doing so we maximise the value of the projects that are scalable and offer a return on investment.

To discuss your organisation’s Innovation needs with one of our experts, please complete the form below to receive a free 30 min consultation.

Blog 12 Oct, 2020

Change Management, Agile

Change Management, Meet Agile

Surbhi Dewan

Management Consultant

Blog 22 Sep, 2020

Innovating Services, Not Servicing The Idea Of Innovation

Julian Jordan

Management Consultant

Julian helps businesses solve complex problems through innovating new service offerings and business models. He is passionate about how design can bring benefits to users and how innovation is much more than a check box exercise, and that having the right structures and frameworks in place for your organisation can be the difference between a good idea making it to market or remaining in someone’s inbox. With a background in IT and process analysis, he trained as a business designer and appreciates the cultural and mindset changes needs to effectively combine business and technology change. He leads the Innovation Strategy and Business Design communities within Chaucer.

Blog 18 Sep, 2020

Data Strategy, GDPR, Privacy, Test

What Comes After The Privacy Shield?

Paul Gillingwater MBA, CISSP, CISM, RHCE

Management Consultant

Paul Gillingwater GDPR, ISO27001, PCI/DSS, GRC, DPA18

Paul is a Managing Principal Consultant and registered DPO at Chaucer who has worked for more than 30 years as a cyber security and risk specialist and advisor to businesses, government and non-profits with their governance, regulatory and compliance requirements. Over the past five years he has focused on UK & EU data protection and is a passionate advocate of online privacy rights education.