Blog

Change Management, Agile

– 12 Oct, 2020

Change Management, Meet Agile

Surbhi Dewan

Management Consultant

Blog

– 22 Sep, 2020

Innovating Services, Not Servicing The Idea Of Innovation

Julian Jordan

Management Consultant

Julian helps businesses solve complex problems through innovating new service offerings and business models. He is passionate about how design can bring benefits to users and how innovation is much more than a check box exercise, and that having the right structures and frameworks in place for your organisation can be the difference between a good idea making it to market or remaining in someone’s inbox. With a background in IT and process analysis, he trained as a business designer and appreciates the cultural and mindset changes needs to effectively combine business and technology change. He leads the Innovation Strategy and Business Design communities within Chaucer.

Blog

Data Strategy, GDPR, Privacy, Test

– 18 Sep, 2020

What Comes After The Privacy Shield?

Paul Gillingwater MBA, CISSP, CISM, RHCE

Management Consultant

Paul Gillingwater GDPR, ISO27001, PCI/DSS, GRC, DPA18

Paul is a Managing Principal Consultant and registered DPO at Chaucer who has worked for more than 30 years as a cyber security and risk specialist and advisor to businesses, government and non-profits with their governance, regulatory and compliance requirements. Over the past five years he has focused on UK & EU data protection and is a passionate advocate of online privacy rights education.

Change Management

Blog 12 Oct, 2020

Change Management, Agile

Change Management, Meet Agile

The unprecedented challenges posed by the COVID-19 pandemic have made agility, already an ambition for many organisations, an operational imperative – for teams and enterprises. As these Agile approaches to delivery spread within organisations, new ways of thinking about managing change and adoption must emerge alongside them.  

Surbhi Dewan

Surbhi Dewan

Management Consultant

Blog 10 Jun, 2020

Digital Transformation, Change Management, Covid-19

The Art Of Change Leadership: Influence, Authenticity And Wisdom

Leaders across the globe are preparing for more change. Digital transformation is now top of the agenda and business

Analah Fawcett

Analah Fawcett

Management Consultant & CSR Lead

Analah is Chaucer’s Corporate Social Responsibility (CSR) Lead; passionate about improving lives, in and outside of Chaucer. With 10+ years’ experience working as a Change Management Consultant, she has helped high profile clients navigate complex behavioural and cultural change, focusing on innovation and digital transformation these past few years.

Blog 22 May, 2020

Digital Transformation, Change Management, Strategy

Communication Is Everything, But It’s Not All There Is

As we prepare to exit lock down and return to ‘the new normal’, it’s important to recognize that more change is coming.

Analah Fawcett

Analah Fawcett

Management Consultant & CSR Lead

Analah is Chaucer’s Corporate Social Responsibility (CSR) Lead; passionate about improving lives, in and outside of Chaucer. With 10+ years’ experience working as a Change Management Consultant, she has helped high profile clients navigate complex behavioural and cultural change, focusing on innovation and digital transformation these past few years.

Blog 15 May, 2020

Change Management, Strategy, Capability Development

Be Prepared, More Change Is Coming

COVID-19 has forced companies to abandon their physical offices and move to distributed online workplaces. While

Analah Fawcett

Analah Fawcett

Management Consultant & CSR Lead

Analah is Chaucer’s Corporate Social Responsibility (CSR) Lead; passionate about improving lives, in and outside of Chaucer. With 10+ years’ experience working as a Change Management Consultant, she has helped high profile clients navigate complex behavioural and cultural change, focusing on innovation and digital transformation these past few years.

Blog 11 May, 2020

Change Management, Strategy, Agile

The Unexpected Benefits Of Agile Remote Working

“The most efficient and effective method of conveying information to and within a development team is face-to-face

Rachelle Furnell

Rachelle Furnell

Management Consultant - Scrum Master

“Agile ways of working help teams work in way that they enjoy, resulting in better productivity, all while putting the customer at the heart ensuring value is achieved”

Rachelle is passionate about agile ways of working and enjoys helping teams come together towards a common goal with the aim of continuous improvement at the forefront. She takes a pragmatic approach with clients to ensure a fit for purpose approach and is adaptive to the environment through her multi-industry experience.

Blog 21 Apr, 2020

Change Management, People Management, Capability Development, Communications

Change Management In A Changing World

In the space of a month we have had to make changes to the way we live, socialise, educate, provide care and the

Zoe Collins

Zoe Collins

Management Consultant

"At the heart of any successful change you’ll find people and engaging communications."

Zoe is a passionate change manager, transforming work environments into places where people love to be. She is a quality focused Prosci qualified practitioner, specialising in Business and Culture Change. She also specialises in Communications and Internal Marketing.

Blog 09 Apr, 2020

Change Management, People Management, Communications, Leadership Training

Competition V's Collaboration In The Workplace

There is increasing recognition in the corporate world that the culture which we cultivate in the workplace can have a

Deborah Young

Deborah Young

Managing Partner

Deborah joined Chaucer in 2015 and is now Managing Partner. With over 20 years experience across IT and Enterprise Software industries and having helped companies’ expansion from £5m to £100m, Deborah now oversees sales and marketing and the growth of Chaucer

Blog 24 Mar, 2020

Change Management, People Management, Capability Development, Communications

Top 10 Tips For Effective Remote Working

With Covid-19 disrupting our ways of living and working, both employees and business’ have no alternative but to adapt

Joe Aston

Joe Aston

Management Consultant

As change leadership consultant and coach, I enable leaders and teams to positively 'disrupt', lead change and navigate uncertainty – while thriving and performing at their best.

Blog 11 Aug, 2019

Change Management, Innovation

How to navigate the murky waters of Digital Change: a coaching culture for all

Organisations today are continuously transforming, shape-shifting and adapting to meet the needs of their consumers,

Peter Lewis

Peter Lewis

Management Consultant, Mental Health First Aid Instructor

Blog 22 Mar, 2019

Change Management, Innovation

Activating Innovation: diversity & experimentation

The benefits of diversity in the workforce are widely

Analah Fawcett

Analah Fawcett

Management Consultant & CSR Lead

Analah is Chaucer’s Corporate Social Responsibility (CSR) Lead; passionate about improving lives, in and outside of Chaucer. With 10+ years’ experience working as a Change Management Consultant, she has helped high profile clients navigate complex behavioural and cultural change, focusing on innovation and digital transformation these past few years.

Blog 20 Mar, 2019

Change Management, Innovation

Embedding Innovation: inclusion and the importance of psychological safety

Most companies understand the value of diversity and innovation – diverse organisations perform better and innovation

Analah Fawcett

Analah Fawcett

Management Consultant & CSR Lead

Analah is Chaucer’s Corporate Social Responsibility (CSR) Lead; passionate about improving lives, in and outside of Chaucer. With 10+ years’ experience working as a Change Management Consultant, she has helped high profile clients navigate complex behavioural and cultural change, focusing on innovation and digital transformation these past few years.

Blog 12 Sep, 2018

Change Management, Data Strategy, GDPR

New Rules for Clinical Trials in France

A look at the new rules applicable for clinical trials in

Paul Gillingwater MBA, CISSP, CISM, RHCE

Paul Gillingwater MBA, CISSP, CISM, RHCE

Management Consultant

Paul Gillingwater GDPR, ISO27001, PCI/DSS, GRC, DPA18

Paul is a Managing Principal Consultant and registered DPO at Chaucer who has worked for more than 30 years as a cyber security and risk specialist and advisor to businesses, government and non-profits with their governance, regulatory and compliance requirements. Over the past five years he has focused on UK & EU data protection and is a passionate advocate of online privacy rights education.

Blog 15 May, 2018

Change Management

RPA implementation: Learning from the past?

Although Robotic Process Automation (RPA) as a technology is relatively new, the concept of having automated processes

Chaucer

Chaucer

Experts in creating value from digital transformation and data to improve lives

Blog 08 Feb, 2018

Digital Transformation, Change Management

Increasing Citizen Engagement and Improving Outcomes

This article seeks to highlight the gap between customer expectations and public service provision. Put simply, most

Chaucer

Chaucer

Experts in creating value from digital transformation and data to improve lives