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Business Call Recording in the UK and the Data Protection Act

With the roll out by Microsoft of Skype for Business and its new capabilities for call recording, what are the implications of GDPR and the UK Data Protection Act.

Paul Gillingwater MBA, CISSP, CISM, RHCE

Managing Principal GDPR, ISO27001, PCI/DSS, GRC, DPA18 Paul is a Managing Principal Consultant and registered DPO at Chaucer who has worked for more than 30 years as a cyber security and risk specialist and advisor to businesses, government and non-profits with their governance, regulatory and compliance requirements. Over the past five years he has focused on UK & EU data protection and is a passionate advocate of online privacy rights education.

Key topics covered in this white paper:

Business Call Recording in the UK and the Data Protection Act

  • Business Purposes for Call Recording
  • Special Category, Sensitive or Children’s Data
  • Data Protection Act and GDPR
  • Lawfulness and Legitimate Interests
  • Criminal Proceedings
  • Managing Consent

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